Privacy Policy

Green2Clean Pressure Washing Services Ltd
52 Queens Road, East Grinstead, West Sussex, RH19 1TS
Effective Date: 23 Aug 2024

At Green2Clean Pressure Washing Services Ltd ("we", "us", "our"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us when you use our services, visit our website, or otherwise interact with us.

We may collect and process the following data about you: 

• Personal Information: Such as your name, address, email address, phone number, and payment details when you make an inquiry or book a service.
• Service Information: Details of the services you have requested from us, including any specific requirements or preferences.
• Technical Information: Information about your visit to our website, including your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
• Communications: Correspondence or feedback you send to us via email, phone, our website, or social media.

We use your personal data to:

• Provide you with the services you have requested.
• Process payments and send invoices.
• Communicate with you regarding your booking or any inquiries you have made.
• Improve our services and website.
• Comply with any legal obligations or regulatory requirements.
• Send you marketing communications if you have opted-in to receive them.

We process your personal data based on the following legal grounds:

• Contractual necessity: To provide you with the services you have requested.
• Legitimate interests: For our legitimate business purposes, such as improving our services, ensuring website security, and managing customer relationships.
• Consent: Where you have provided consent, particularly for marketing communications.
• Legal obligation: To comply with our legal and regulatory obligations.

We may share your personal data with third parties, including:

• Service Providers: Third parties who provide services on our behalf, such as payment processors, IT service providers, and marketing agencies.
• Professional Advisers: Including lawyers, bankers, auditors, and insurers.
• Regulatory Authorities: When required by law or to protect our rights.

We do not sell, rent, or trade your personal information with third parties for marketing purposes.

We take the security of your personal data seriously and use appropriate technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration. These measures include:

• Secure servers and encryption for sensitive data.
• Regular security audits and updates.
• Restricted access to personal data to authorized personnel only.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements. We may retain your data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation.

Under the UK GDPR, you have certain rights regarding your personal data, including:

• Right to Access: Request access to the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request the deletion of your personal data, subject to legal obligations.
• Right to Restrict Processing: Request that we restrict the processing of your personal data in certain circumstances.
• Right to Data Portability: Request to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: Object to the processing of your personal data in certain circumstances, such as direct marketing.
• Right to Withdraw Consent: Withdraw your consent at any time where we are relying on consent to process your personal data.

To exercise any of these rights, please contact us at adam@green2clean-pws.co.uk.

Our website uses cookies to enhance user experience, analyse website traffic, and for marketing purposes. For more information on the cookies we use and how to manage them, please see our Cookie Policy.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. We encourage you to read the privacy policies of any third-party websites you visit.

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Green2Clean Pressure Washing Services Ltd
52 Queens Road, East Grinstead, West Sussex, RH19 1TS
adam@green2clean-pws.co.uk
07824 170956